Consultation and research

We investigate your organisational issues through a combination of research, evaluation and stakeholder consultation.

Fyusion specialises in quantitative and qualitative research. Fyusion uses well-grounded analytical techniques to interrogate data, identify key themes and findings, and provide constructive and actionable recommendations.

Does your organisation need to:

  • Understand the latest developments in your operational environment?

  • Research external influences and other factors affecting your organisation?

  • Identify what your stakeholders want from your organisation?

  • Understand the climate within your organisation?

  • Improve service output by identifying opportunities for innovation?

Click on the services below for how Fyusion can help:

Process mapping facilitation

Process review & stakeholder consultation

Facilitation >

Our consultants have designed, developed and facilitated many hundreds of workshops, focus groups, cluster groups and in-depth interviews for government clients. We use powerful techniques to generate and capture fresh ideas from participants.

Evaluation >

Evaluation can be complex, which is why Fyusion work in tandem with clients to develop a practical and rigorous methodology. The result is that an accurate assessment of services and programs can be made, and provides a practical road map for your organisation’s future.

Surveys >

A well planned survey can be a highly useful tool for any management team looking to:

  • Find out what is going on in an organisation or work team;
  • Obtain feedback on key topics;
  • Make sound, data-driven decisions; and
  • Provide a benchmark or baseline to measure changes over time.

With solid academic backgrounds and considerable practical experience our consultants are experts at developing, conducting and analysing surveys. Our methodologies are tailored in collaboration with the client to ensure the survey’s language and terminology is meaningful to respondents.

Stakeholder consultation >

Fyusion understands that the positive engagement of stakeholders is critical for success. Fyusion consultants have facilitated hundreds of stakeholder consultations ranging from two hour focus groups to multi-day workshops. Using a unique blend of facilitation skills, group activities and strategic insight, Fyusion can guarantee the focused and constructive participation of key stakeholders in your project.

Usability testing >

Fyusion can work directly with your clients/users to:

  • Assess how well they can learn and use your product to achieve their goals; and
  • Learn how satisfied they are with their experience of that product.

Usability testing can be a quick and inexpensive way to identify and resolve problems before you go to the major expense of implementation. Fyusion understands the critical nature of usability testing and can help your organisation achieve better usability outcomes, avoid usability surprises, reduce expensive mistakes and improve the interaction between an organisation and its clients.

Analysis >

Analysis is a core Fyusion strength and is the skill that enables us to transform the complex raw data from in-depth interviews, cluster groups, workshops, conferences and desktop audits into a precise and succinct report with clear themes, recommendations and road maps.

Clients comment that our reports are well written and that our business recommendations are both practicable and manageable.

Problem resolution >

Fyusion consultants are experts at recognising problems in the workplace for what they really are: a rich source of opportunities for your organisation. Fyusion can facilitate stakeholder meetings to gain consensus in defining and analysing the problem and identifying and implementing the most appropriate solution. Our discreet, versatile and collaborative approach will ensure that even the most sensitive or contentious issues are resolved in a satisfying and constructive way.