Case Studies
We specialise in tackling complex workforce, organisational and risk problems where there are no off-the-shelf answers. Our work is grounded in best practice but shaped by real-world constraints, with a focus on delivering practical outcomes and building client capability. The case studies below reflect the breadth and depth of our experience.
Strategy and Operations
Resetting strategic direction with a practical, delivery-ready corporate plan
We partnered with the agency to define a clear organisational vision and develop a corporate plan to operationalise its strategic direction.
Streamlining regulatory processes to improve performance, service and capability
We partnered with a government regulator to streamline complex processes, improving operational performance, service delivery and internal capability.
Human Capital
Structural review and workforce planning
We were engaged to undertake a structural review and workforce planning project for one of the client’s key master programs.
Leadership training case study
We were engaged by the organisation to assist them in developing training for the delivery of services to BHP Billiton.
Change Management
Organisation-wide review
We were commissioned by the client to conduct an organisation-wide review in order to establish a more effective funding and operational model for the client following a significant reduction in its budget.
Change management implementation
We were engaged to review the services provided across a large cultural institution as part of its Collection Management Function (CMF) in order to improve management and governance processes and meet budget targets.
Digital Transformation
IT division change management framework
We were commissioned by the client to conduct an organisation-wide review in order to establish a more effective funding and operational model for the client following a significant reduction in its budget.
Change management implementation
We were engaged to review the services provided across a large cultural institution as part of its Collection Management Function (CMF) in order to improve management and governance processes and meet budget targets.
Shared Services
Development of an operational model for a Corporate Cultural Shared Services Centre
We assisted the Museum to develop a sustainable corporate shared services framework to facilitate the records management activities of three Commonwealth cultural institutions.
Taskforce lead for a shared services reform
We were engaged to lead a taskforce that was responsible for consolidating the common back office corporate functions and services of a number of high-profile Commonwealth institutions.
Procurement
Development of a sub-panel
We were engaged to establish a panel of suitable providers to supply training, coaching and facilitation services as required for the client.
Review of tendering function
We were engaged to lead a taskforce that was responsible for consolidating the common back office corporate functions and services of a number of high-profile Commonwealth institutions.
Governance and Risk
Governance review
We were engaged to review the governance function at a national cultural institution, and identify improvement opportunities and develop a refreshed governance framework and activation roadmap
Review of Board governance
We were commissioned to undertake an independent review of Board performance in order to meet the organisation's periodic review obligations, and to identify opportunities for continuous improvement.
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