Our services

We understand that no two client projects are the same and that one size never fits all, so we don’t have a predetermined approach or methodology we roll out.

Our belief is that our clients are always the experts in their business, so using our expertise, we are able to assist them to see their business through a new lens.

We are eager to listen, advise and co-create our approach to ensure we work as part of your organisation.

We pride ourselves in our deep level of experience in the public sector and in understanding that the future of this sector is infinitely complex.

Strategy & Operations
- Policy development and governance
- Strategic planning
- Organisational reviews
- Structural reform
- Operating models, processes & practices
- Process mapping and knowledge capture
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Human Capital
- 360 degree assessments and coaching
- Job design
- Workforce planning
- Learning and development
- Cultural development
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Change Management
- Change frameworks
- Change plans and communication plans
- Change readiness
- Bespoke change tools, templates & support
- Consultation for major change
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Digital Transformation
- Client experience
- User journeys
- Customer experience mapping
- Digitisation and digital readiness
- Process redesign
- User experience (UX)
- User Acceptance Testing (UAT)
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Shared Services
- Memorandums of Understanding
- Service Level Agreements (SLAs)
- Optimisation reviews
- Business cases and options papers
- Outsourcing
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Procurement
- Development of policies and manuals
- Transition implementation of the procured solution
- Tendering and contract management
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